Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
During high demand periods, processing may take slightly longer.

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Shipping Time

Once your order has been processed, estimated delivery times are:

• France & Europe: 7–15 business days
• International: 10–20 business days

Please note that delivery times may vary depending on your location and customs delays.

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Shipping Costs

We currently offer free shipping on all orders.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track your package at any time.

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Customs & Import Taxes

In some cases, international orders may be subject to customs fees or import taxes depending on your country’s regulations.
These charges are the responsibility of the customer.

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Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

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Lost or Delayed Packages

If your order is significantly delayed or lost, please contact us at our support email. We will do our best to assist you.

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Contact

If you have any questions about your order, please contact us at:
byoga.shop.aide@gmail.com